✔ 1-year structural frame warranty – covers manufacturing defects in wood structure
✔ 1-year foam & cushioning warranty – protection against abnormal sagging
✔ 1-year fabric warranty – covers stitching and material defects under normal use
✔ 1-year hardware warranty – includes connectors and internal fittings
✔ Valid for 12 months – effective from the date of purchase
✔ Manufacturing defects only – excludes damage from misuse, stains, or accidents
✔ Hassle-free claim process – requires valid invoice or purchase proof
✔ Dedicated after-sales support – quick assistance for any warranty issues
✔ 3-day return policy – applicable from the date of delivery
✔ 3-day exchange option – for eligible product concerns
✔ Unused condition required – must be in original packaging
✔ Return eligibility – only for damaged or defective items
✔ Quick reporting window – inform within 72 hours of delivery
✔ Inspection process – required before approval
✔ Easy claim support – simple and hassle-free request process
✔ Custom orders excluded – may not qualify for return or exchange