At Formora Furniture, we value your satisfaction and aim to ensure a smooth and confident shopping experience. However, we also understand that sometimes a customer may change their mind after purchase.

To support this, we offer a simple and fair return policy under the following conditions:

1. Return Eligibility

Furniture items in good condition may be returned within 3 (three) days from the date of delivery or purchase.

2. Service Charge

In case of a return, a 10% service charge will be applicable on the total purchase amount. This fee covers handling, inspection, and restocking processes.

3. Non-Returnable Items

Please note that this policy is not applicable for fabric-covered or upholstered products, including sofas, cushioned chairs, or any customized fabric items.

4. Condition of Returned Items

Returned products must be:
In original condition
Free from damage, stains, or alterations
Accompanied by proof of purchase

5. Final Decision

Formora Furniture reserves the right to inspect all returned items before approving any refund or exchange.